Senior User Support Officer
Forecast Department, User Services Section, Data Support Team
Xiaobo Yang leads the Copernicus User Support Team at ECMWF, providing support to the Copernicus Atmosphere Monitoring Service (CAMS) and the Copernicus Climate Change Service (C3S).
Xiaobo is interested in service desk management, training, user uptake, reporting, scientific data, security and beyond...
2015 - present, Copernicus User Support Team Leader, ECMWF
2012 - 2015, Consultant/Analyst, ECMWF
2008 - 2012, Enterprise Java Developer, University of Birmingham
2004 - 2008, Developer, STFC (previously CCLRC)
2002 - 2004, Developer, University of Cambridge