Florian Pappenberger leads the Forecast Department at the European Centre For Medium-Range Weather Forecasts. The Forecast Department at ECMWF has a strong customer focus. He is responsible for the 24/7 production of weather forecasts, forecast quality control (verification and diagnostics), development of novel forecast products, applications of weather forecasts such as flood, drought, fire and health forecasts, numerical weather prediction relevant software development, data sales and outreach and training. Florian has a background in the forecasting of weather driven natural hazards including floods, droughts, windstorms, forest fires and impacts on human health. He has over 10 years of expertise in operational probabilistic forecasting, extreme value statistics and numerical model system development at ECMWF. He was responsible for the development and implementation of the operational centre of the Copernicus Emergency Service - Early Warning Systems (floods). Florian is the author of over 150 scientific publications and has won several scientific awards. He is a fellow of the Royal Geographical Society and the Royal Meteorological Society and a member of several other professional bodies including HEPEX, British Hydrological Society, EGU, AGU, EMS, AMS. He is on the editorial board of several international journals and regularly advises on international committees including WMO and world bank.