|Title||Quarter 1 2021: Operations Service Report|
|Series/Collection||ESA Contract Report|
|Authors||Weston, P, de Rosnay, P|
This document summarises the production and dissemination status of the European Space Agency (ESA) Soil Moisture and Ocean Salinity (SMOS) neural network (NN) nominal soil moisture product for the first quarter of 2021. The NN nominal product is produced at the European Centre for Medium-range Weather Forecasts (ECMWF) and it processes raw SMOS BUFR files within 30 minutes of their arrival via the Scalable Acquisition and Pre-Processing system (SAPP). The SMOS BUFR files should be available to ECMWF less than 165 minutes from the initial observation time and the NN product NetCDF files should be delivered to ESA less than 240 minutes from the initial observation time in the corresponding source BUFR file. Statistics of the production and timeliness of the delivered product are presented, reasons for the lack of completeness and/or failure to meet the timeliness deadline are given and corrective actions (if possible) are described in this report.